Support

If you need help with your eSIM purchase, QR code, or activation, we’re here to assist you quickly.
Choose any of the options below.

shop.ezconnect@gmail.com

    • Your phone is unlocked

    • Your phone supports eSIM (iPhone XR+, Samsung S20+, Pixel 4+)

    • You installed the QR only once

    • You checked your Spam/Junk folder

    • You have arrived at your destination country

    • Turn Data Roaming ON

    • Set the eSIM as Primary for Mobile Data

    • Restart your device